Refund policy

This Return and Refund Policy applies to all purchases made through https://shrinetheme.io (the “Website”), operated by Shrine Solutions. By purchasing any product or service from our Website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Policy.

Shrine Solutions sells digital products and services, including but not limited to Shopify themes, license keys, ready-made store designs, and related digital content. Due to the nature of digital goods, all sales are final and non-refundable. Once a purchase is completed and access to the digital product, files, license key, or download link is delivered, the transaction cannot be reversed.

No returns, cancellations, exchanges, or refunds will be provided under any circumstances. This includes, but is not limited to, situations where the customer changes their mind, no longer needs the product, finds the product unsuitable, or lacks the technical knowledge to use the product. By completing a purchase, the customer agrees that they are fully responsible for reviewing the product details before buying.

Access to digital products is granted immediately after purchase through download links, license activation, community access, or email delivery. Once access is provided, the product is considered delivered and used, making it ineligible for any refund request.

Shrine Solutions guarantees that all products delivered are original and provided as described on the Website. If a customer experiences any technical issue related to installation or functionality, our support team will provide reasonable assistance to help resolve the issue. Support does not constitute eligibility for a refund and is offered solely as a courtesy to ensure proper use of the product.

By purchasing digital content from Shrine Solutions and receiving immediate access, you expressly agree to waive your right of withdrawal in accordance with applicable digital content laws, including Article 16(m) of the EU Consumer Rights Directive (2011/83/EU), which allows exemption from the right of withdrawal once digital content delivery has begun.

Shrine Solutions reserves the right to update, modify, or change this Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon publication on the Website. Continued use of our services after policy updates constitutes acceptance of the revised terms.

If you have any questions regarding this Policy or need assistance with your purchase, you may contact us at support@shrinetheme.io or via WhatsApp at +447877190160.